Case Study ยท Series B SaaS, 140 employees
Inbound leads were landing in the CRM and sitting there until an SDR had a free moment to triage them โ check the company, decide priority, find an owner, reach out. On a good day that was under an hour. Averaged across a real week with real queues, it was closer to 4 hours.
An agentic workflow that picks up every lead the moment it hits the funnel: enrichment via Clay and Apollo, scoring against the existing ICP model, instant routing with a research brief attached, and a first-touch email drafted from that research queued for rep approval.
Total elapsed time dropped to roughly 90 seconds, with zero manual triage steps. The rep still approves outbound sends, but the research, scoring, and routing that used to take 30-45 minutes per lead now happens before the prospect has closed the tab.