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Built by someone who's
been inside the machine.

A specialist consultancy for companies that have outgrown generic advice and need someone who can actually build the thing they're recommending.

OM

Ops Marshal

A specialised marketing operations consultancy dedicated to helping growth-focused companies optimise their MarTech stacks, unify data, and enhance campaign effectiveness.

Transparency

Clear scope, clear pricing, clear trade-offs. You'll never wonder what we're doing or why.

Collaboration

We don't disappear with a brief and reappear with a deck. We're in the weeds alongside you.

Innovation

AI isn't an add-on for us — it's the lens through which we see every ops problem.

The origin

Ops Marshal was born out of a recurring frustration: marketing teams armed with expensive technology but drowning in disconnected data, manual processes, and reports nobody trusted. The tools were there — the operational intelligence wasn't.

The consultancy was built to close that gap. Not by adding more tools, but by making the ones you have actually work together — and increasingly, by replacing entire manual workflow layers with intelligent automation that runs without babysitting.

The expertise

The practice is anchored in deep, hands-on experience across the full B2B and B2C marketing stack — from CRM architecture and marketing automation to ABM strategy, revenue attribution, and AI-native workflow design.

What makes the approach different is the refusal to separate strategy from execution. Every assessment leads to a build. Every recommendation comes with a roadmap. And every implementation is measured against revenue outcomes, not tool adoption metrics.

Marketing AutomationCRM ArchitectureABM StrategyRevenue AttributionLead Lifecycle DesignData Governance AI Workflow DesignAgentic AutomationLLM IntegrationAI Lead GenerationMulti-Agent Systems

The AI chapter

The shift into AI workflows wasn't a pivot — it was an inevitability. When you've spent years optimising the pipes that connect marketing data across systems, you start to see exactly where AI agents can replace human decision loops: lead qualification, content personalisation, performance reporting, outreach sequencing.

Today, Ops Marshal designs and deploys agentic systems on platforms like n8n, Make, Relevance AI, and the Claude API — building autonomous marketing functions that handle research, enrichment, outreach, and analysis at scale.

Who we work with

Growth-stage to enterprise companies across SaaS, eCommerce, and Healthcare — primarily in the US, UK, Europe, the Middle East, and Singapore. The common thread isn't industry or size: it's a marketing team that's serious about operational excellence and ready to move beyond spreadsheets, siloed tools, and gut-feel decisions.

Real results from real engagements.

No vanity metrics. Here's exactly what happened when clients handed us their hardest ops problems.

SaaS · London, UK

Broken lead lifecycle, siloed tools, 24-hour response lag

Challenge

Multiple disjointed tools with no unified data layer. Sales had zero visibility into lead intent signals, and response times were killing pipeline velocity.

What we did

Tech Stack Diagnostic, full Salesforce + Marketo integration, real-time lead scoring model, and automated sales alert workflows triggered by intent signals.

Results
Lead time dropped from  24 hours → 2 hours
Inbound conversion from  2% → 5%
Live intent dashboards — zero manual reporting
"Ops Marshal helped us see exactly where to focus. The ROI speaks for itself."
eCommerce · United States

Bloated $500K+ MarTech stack with redundant tools and dirty data

Challenge

Years of tool accumulation created a stack of expensive, overlapping platforms. Poor data quality was corrupting attribution models and making campaign decisions unreliable.

What we did

Comprehensive Marketing Ops Audit, tool consolidation strategy, advanced multi-touch attribution build, and ABM targeting using Demandbase intent data.

Results
Identified and eliminated  $500K in annual MarTech waste
Intent signals now drive personalised nurture sequences
Attribution accuracy improved across all channels
"Ops Marshal transformed our marketing operations from a cost center to a strategic advantage."